1. Information We Collect

Information You Provide

• Account creation, checkout & orders
• Customer support & wish lists
• Reviews, feedback & survey participation
• Using our website or services

This includes:

• Name, address, phone, and email
• Demographics (age, gender, preferences)
• Secure payment details (via payment gateways)
• Login information & approximate location

Information From Third Parties

Marketing agencies, delivery partners, and analytics tools may share data with us.

Cookies & Tracking

We collect device info, IP, pages visited, and browsing patterns to improve user experience.

Location Data

Used for shipping accuracy and to show relevant regional offers.

2. How We Use Your Information

• Order processing, shipping & delivery
• Customer support & returns
• Marketing updates & offers
• Fraud prevention & security monitoring
• Website improvement & analytics
• Legal compliance under Indian law

3. Data Retention

We retain personal data only as long as necessary for service delivery and legal obligations. When no longer required, it is safely deleted or anonymized.

4. Sharing of Information

We do NOT sell or trade your data.

We may share data only with:

• Payment gateways
• Courier & logistics partners
• Marketing & analytics providers
• Support & loyalty services

Legal Requirements

Data may be disclosed to comply with law, court orders, or fraud investigations.

Business Transfers

If we undergo a merger, acquisition, or restructuring, customer data may be transferred.

5. Data Security

• SSL encrypted website
• Secure and verified payment partners
• Restricted internal data access
• Regular system monitoring

6. Your Rights Under Indian Law

• Access your data
• Correct inaccurate information
• Opt-out of marketing
• Request account deletion
• Withdraw consent anytime
• Request removal of public reviews/comments

7. Children's Privacy

We do not knowingly collect data from individuals under 18.

8. Third-Party Links

We are not responsible for external websites linked from our platform.

9. Compliance with the IT Act, 2000

• Lawful data collection & processing
• Consent-based personal data usage
• User rights to review & correct data
• Reasonable digital security practices
• Data sharing only for legitimate purposes

10. Policy Updates

We may update this Privacy Policy as needed. Continued use of the site means acceptance of updated terms.

Contact Us

For any privacy concerns, contact us at:

[email protected]